RETAIL BANKS around the world are facing more and more competition from new entrants and Thailand is no exception. A dizzying amount of companies great and small use new technologies to bypass traditional banks and offer financial services directly to customers.

TO COMPLY with Krungthai Bank's "Summit II" business plan for 2016-18 aimed at closing the gap with its rivals, the bank's retail and SME businesses are focusing on wealth management, risk management and medium-sized enterprises in relation to upcoming go